PRODUCT MODIFICATION POLICY
To provide the best quality products, DeTHEIA focuses on creating perfect products that elevate the graceful beauty of women. DeTHEIA believes that a well-fitted and high-quality product not only makes you feel comfortable but also enhances your natural elegance. Understanding this, DeTHEIA always supports product customization according to measurements, so that you can confidently and charmingly express your unique style when wearing DeTHEIA's designs!
Product customization process:
Step 1: Determine body measurements: Please provide the necessary body measurements, including height, bust, waist, hips, desired dress length, and other information depending on the product. This helps DeTHEIA understand your body better.
Step 2: Consultation for customization: Our enthusiastic and dedicated staff are always ready to advise and assist customers in choosing the most suitable size for each design product.
Step 3: Professional customization: Once the desired size is determined, DeTHEIA will begin the customization process with the skilled and experienced hands of professional tailors, ensuring that the product fits your body perfectly.
Step 4: Quality check: All products will be carefully checked to ensure the highest quality and perfection before being delivered to customers.
Step 5: Product delivery: When the product is completed, DeTHEIA will notify the customer and arrange for product delivery at the store or to the designated address.
Product customization cost:
All DeTHEIA products are guaranteed for life and support customization according to measurements completely FREE of charge. DeTHEIA always prioritizes the experience and quality above all else.
*Other cases: For products with buttons or details that are lost and no longer available, DeTHEIA will replace them with other buttons or details that are suitable for the product. In this case, you will have to pay a small fee to repair the product.