DeTHEIA’s products are shipped internationally by FedEx. All orders are processed within 01 business day and are shipped from Monday to Friday. Your package must be signed for, so please track your order using provided code and make sure someone is present during shipping hour between 9am to 6pm on delivery day.

Shipping price is calculated by the weight and where you locate. When you place your order, DeTHEIA will provide the accurate shipping fee for your purchase.

To ensure customer’s satisfactory while maintain our high quality with affordable pricing, we accept and support exchange, however all products from DeTHEIA is non-refundable at the moment, please consider carefully before making any purchase. DeTHEIA has a vigorous quality assurance process to provide our customers with the best products. If there is any production defect beyond our inspection, DeTHEIA is happy to take back the goods and offer an exchange. If you wish to exchange an unused product for a different design or a different size, you might request an 01 time per product only exchange. Please read more detailed information about our exchange policy at the link below: