FREQUENTLY ASKED QUESTIONS

DeTHEIA currently accepts custom tailoring requests for selected designs based on individual measurements. As this requires a special sizing process and individual tailoring, an additional production fee of 30% will be applied to the product’s listed price. Please message us directly for more detailed consultation.

DeTHEIA is happy to offer adjustment services based on your measurements. The alteration fee is 10% of the listed price for each area adjusted.

We’re sorry, but DeTHEIA does not offer modifications to the original design.

Our sizing may differ slightly from UK standard sizes. To ensure the best fit, please provide your bust, waist, and hip measurements.

Yes, DeTHEIA offers worldwide shipping.

Please try placing a test order on our website at detheia.com. The estimated delivery time and shipping fee will be displayed at checkout based on your location.

Please note:
Upon arrival, your local customs authority may request payment of duties and taxes on your order, which is not included in the shipping fee. DeTHEIA is not responsible for any additional charges incurred at customs.
DeTHEIA does not accept returns in cases where these obligations are refused. Undelivered products will be canceled, and we are unable to refund any payments made in advance.
If you need further assistance, please feel free to message us anytime.

For our return and exchange policy, please refer to the detailed information at the following link: https://detheia.com/pages/return-exchange. This will give you a comprehensive overview of our guidelines and procedures.